Support
We answer within one working day.
Write to us · nine9pass@gmail.comFor shops
If you run a shop or work in one and something in the app is not working — signing in, scanning a card, stamps, or your subscription — write to us and include your shop name.
For customers
Your card lives in your phone’s wallet; there is no app to install. If your card has disappeared or a stamp did not count, write to us with the shop name and roughly when you visited.
Your data
You can ask for a copy of your data or ask us to delete all of it. Write to us and we will answer within 30 days.